RULES

RETAIL BETTING RULES

INTRODUCTION

1.1. Initial provisions

1.1.1.The company Championbet (hereinafter referred to as “the company“) operates the sports betting website www.championbet.ug (hereinafter referred to as “internet sportsbetting“).
1.1.2. This Terms and Conditions for operating the internet sportsbetting is binding for any legal relationship between the client and the company. The ignorance of the Terms and Conditions doesn´t make the bet invalid.
1.2 Definition of terms
1.2.1. Client – means an individual person participating in the internet sportsbetting, who has registered in the system of the company and reached the age of 25.
1.2.2. Internet sportsbetting – for the purposes of these terms and conditions the bets mean the internet sportsbetting that a client participates in upon having paid the stake via the internet. The bets are placed via a public server enabling remote access for an unlimited circle of persons in the internet network. The internet sportsbetting is a type of game, where winnings are subject to guessing right sports-related outcomes or placings in sports competitions and races, or guessing right outcomes of other published events or facts of public interest. Winnings or losses are decided by chance or previously unknown circumstances or events, sports-related or other events of public interest unless being in contrary to ethical principles. The payout is directly proportional to the winning odds in which the bet was accepted and the stake. Bets will only be accepted for those betting opportunities which the company has published odds for. The odds of any published betting opportunities shall correspond to the odds valid at the moment when the bet is accepted; the company reserves the right to change the odds, which means that the odds published on the internet do not necessarily have to be the current odds. Stake – the sum of money that the client pays before the moment of bet placing
1.2.3. Stake – the sum of money that the client pays before the moment of bet placing.
1.2.4. Bet placing – the moment of the bet placing means the time, when the bet is registered to the database in the central server of the company. This is subject to the condition that the sum available on the client´s account at the moment of the bet placing is at least the same as the total stake of the bet.
1.2.5. Betting opportunity – means a certain fact with a previously unknown outcome that is potentially contained in a betting event. It is a sport related event or another event that has been selected by the company and has been published on the www.champiobet.ug website. A betting opportunity contains selections (tips) that represent possible outcomes.
1.2.6. Bet selections (tips) – in case of a the betting opportunities symbols are used to identify betting selections (tips), for example:

1	Home win
1X	HOME WIN OR DRAW
X	DRAW, DRAW MEANS NO TEAM WINS, RESULTS 0:0, 1:1, 2:2
2X	AWAY WIN OR DRAW
2	AWAY WIN
12	NO DRAW, ONE OF THE TEAMS WILL WIN AND THERE WILL BE NO DRAW
1-4	PLACING IN THE FIRST FOUR
2:1	EXACT MATCH RESULT (E.G. 2:1)
V	VICTORYS

1.2.7. Types of betting opportunities – the company can publish odds of betting opportunities on victory, placing and advancing of an individual or a team in one-off sports competition or of a long term character sport competitions or facts directly related to the outcome or the process of sports, social and other events.
1.2.8. Odds – means an expression of the probability that the bet selection (tip) will be successful. The odds are valid at the time of bet placing and are binding for both parties, regardless of its later changes. Except when rule 3.7 applies.
1.2.9. Payout – represents the real money winnings, that the client will obtain in a case that all betting opportunities selected (tiped) by the client are successful and that the client determines correctly all official results. Payouts may be reduced according to the respective provisions of these terms and conditions.
1.2.10. Official results – means a result of a betting opportunity published by the company that was obtained from Official sources (I.e. organizer of the competitions like FIFA, UEFA, FA etc.). Official results are NOT results from third party providers like flashscore.com, livescore.com etc.
1.2.10.1. Our company will try to present as much as possible results on our webpage (championbet.ug), but for some very specific results players are advices to seek confirmation of Official sources (as stated at 1.2.10.)
1.2.11. Settlement – is a reflection of the official results in the bets with the aim to determine winning bets.
1.2.12. Ticket – is an electronic record of a placed bet stored in the database of the company in the central server. Due to the limited number of characters on one line of the ticket that is reserved for the display of a betting opportunity, team names, competitor names, etc. are shortened. Following data are displayed on the ticket: specification of the betting opportunity, stake, odds, selections (tips), and the date and time of placing the bet with the accuracy of one second.
1.2.13. Account – means the client´s account, that was created by the company upon registration and where all financial operations are recorded (mainly deposits, withdrawals, bet statements).
1.2.14. Application – is a computer application on the company website, through which client´s bets are placed.
1.2.15. Supportive betting opportunities – equal betting opportunities or betting opportunities that mutually support each other in a direct or indirect way, for example:
1.2.15.1. Bets on the placing of a racer (team) together with a bet on the victory of the same racer (team) in an individual match of the same competition
1.2.15.2. The placing of the same racer (team) in various positions (“V“,“1-2“.1-3“,etc.) within one sports discipline race.
1.2.15.3. Bets on the outcome of the completed game together with a bet on advancing in the tournament of the same team.
1.2.16. The application will notify the client about any supportive bets and will not allow them to be placed. If by mistake such bets will be placed, only the highest odds of the supportive opportunities will be taken into account for the purposes of the payout and the other odds of the supportive opportunities will be void (odds 1,00).
1.2.17. LIVE Bet – on some predefined betting opportunities the company can decide to accept bets during the match or race. Odds on this opportunities are continuously modified and are valid always at the time of the bet placing.
1.2.18. Terms and Conditions – means these terms and conditions for operating the internet sportsbetting.
1.2.19. Betting office/branch – means a permanent establishment of the company, used for registration of the clients, deposits into accounts, and possible money withdrawals from the account.
1.2.20. Currency – The only accepted currency for betting is Uganadan Shilling „UGX“
1.3. Terms of participation in the bets
1.3.1. Only persons older than 25 years are allowed to participate in the internet sportsbetting and to place bets. The client confirms that he is familiar with the terms and conditions, that he agrees with his personal data processing, and will not enable third party persons to access the internet sporstbetting.
1.3.2.In a case that the company will detect the violation of the rule above (1.3.1) of these terms and conditions, the company is authorized to suspend any payouts and withdrawals and to void any bets.

2. TYPE OF BETS

2.1. TYPE OF BETS
2.1.1.AKO bet – is a bet that consists of one or more betting opportunities at the same time (each of these opportunities must be unique). The final odds in an AKO bet is the result of the multiplication of all selected (tipped) odds of all betting opportunities on the ticket. The final odds are always rounded to two decimal places. When the third decimal place shall be the number 5, the final odds are rounded up (e.g. 3,125 will be 3,13). The ticket is a winning ticket only when all betting opportunities are correctly predicted.
2.2. Type of betting opportunities
2.2.1.Betting opportunities with two possible outcomes (e.g. tennis, volleyball).
2.2.2.Betting opportunities with three possible outcomes (e.g. football, ice hockey).
2.2.3.Betting opportunities on a victory or placement of individuals or teams (e.g. Formula 1).
2.2.4.Other betting opportunities – it is possible to use, among others, the following types of betting opportunities on tickets: the bet on an exact outcome, the bet on placing, the bet on the course of a match, the bet on the first set, the bet on handicap, etc.
2.2.5.LIVE betting opportunities – means betting opportunities on a sports match for which it is possible to accept bets during its course. They are marked as “LIVE bets“ in the offer of the company. LIVE bets may not be cancelled after the bets are placed.

3. BETS AND ODDS

3.1. General rules
3.1.1.Odds are determined as values subject to change. The company reserves itself the right to change any odds after a bet was placed.
3.1.2.The odds are published on the website www.championbet.ug. When odds have been changed, those registered in the database of the central server are considered valid.
3.1.3.Stake – the minimum stake amount for an AKO bet is 1.000 UGX („Ugandan Shilling“). For individual type of bets, the company is allowed to determine a higher amount of the stake and shall publish information concerning this change. The maximum stake is limited to the maximum payout (see below), if the company will not restrict the maximum stake for certain type of bets differently.
3.1.4. Number of betting opportunities – a client can select any number of betting opportunities in an AKO bet.
3.1.5. Payout limits – the maximum payout is limited to 300.000.000 UGX for an AKO bet.
3.1.5.1. Winnings exceeding this limit will not be paid out and the client shall not be legally entitled to the payment of such a winning.
3.1.6. The company reserves itself the right to determine the beginning and the end of the accepting of bets with respect to the time when the announced betting opportunities are expected to begin. It is exclusively within the authority of the company to change the time when bets are stopped being accepted and the end of the accepting of bets is determined for no later than the beginning of the time when a betting opportunity takes place. This shall not apply for a LIVE bet.
3.2.Placing a bet
3.2.1.Bets are placed via internet after a user name and password have been filled out correctly. By clicking onto odds available in the sportsbook, the selection is added to the ticket. After entering the stake, the ticket can be either saved or placed. In some cases a bet can be subject to authorization. The client will be notified about it with a message. This bet can be either placed, rejected or the amount of the stake can be changed. When the stake is changed, clients can decide whether to place the bet or not with the changed stake. It is not possible to cancel any ticket after it has been placed.
3.2.2. Because of a revision, a financial and bet statement is provided to all clients in their accounts. A bet is placed only when it appears in this statement. In case of a dispute about the time of the bet placing, the data stored in the database in the central server are decisive.
3.2.3. For security and identification reasons every client has its own user name and password. Clients have to use their user name and password upon every login to the application. To ensure increased security, every client is allowed to change his password. It is the responsibility of the client to protect his password from a misuse of any unauthorized persons.
3.2.4. Number of bets placed by one client is not limited, but upon placing another bet the conditions of a bet might have changed (odds change, rejected bet, etc.)
3.3. Deposits and withdrawals from the account
3.3.1. Deposits to and withdrawals from the account can be done in the betting offices/branches of the company only.
3.3.2. One client is allowed to have only one account, currency of UGX.
3.3.3. Only UGX currency is accepted for deposits.
3.4. Official result and bet settlement
3.4.1. All official results will be published by the company in the application. In a case that a published official result is incorrect, the right of the client to claim the winning is not affected as long as the client correctly determined the result of the outcome.
3.4.2. In an event with a previously determined playing time (e.g. football), the official result is considered to be the one that was achieved on the playing ground, if these conditions are met: the match was properly played to the end within the whole playing time determined for if (from the 1st minute, without any extra time, penalty kicks, etc.) and it was properly ended.
3.4.3. In a case that an event is not completed, only bets were the outcome of the bet is unambiguous at the time of the suspension will be settled (e.g. half time result, team to score a goal, number of goals, etc.)
3.4.4. Own goals are not taken into account for settlement purposes in the “anytime goalscorer“ bet type.
3.4.5. Qualifications are considered to be a part of the main race. Therefor if a competitor (or a team) take part in the qualification, but doesn´t qualify for the main race, bets placed on the placement in the main race are considered lost.
3.4.6. Bets on tennis are not considered void if the event is taking place on a different surface that was assumed.
3.4.7. If a match ends in the standard playing time and thereafter is forfeited (due to disqualification, doping, etc.) or is replayed, the result achieved on the playing ground is applied. For the bet type “to qualify“ (e.g. cup games) the final verdict of the competent authority shall apply, but only if a protest is submitted (or other fact that can have a possible impact for this bet type) before the winnings are started to be paid out. Similar procedures are applied in events where the playing time is not predetermined. Any further score change will not be considered.
3.4.8. Changes of results due to forfeit, disqualification, doping, etc. are considered also in events with a long term character if those bets haven´t been paid out yet according to the original result.
3.4.9. In case a match or competition takes place after a period longer than 24 hours from the original published start, the company reserves itself the right to void placed bets on this match or competition. In a case that the event starts earlier than the original determined date, all bets placed before the actual start remain valid.
3.4.10. In case that for whatever reasons a baseball game is not being played at the day published on the offer, all bets are void. If two teams are playing two games in a row in one day, the subject-matter of the bet shall always be only the first one.
3.4.11. Retirement or disqualification of a listed (odds were published) competitor or a team (e.g.Formula 1) in an event makes the bet lost. If a competitor or team did not participate in a competition at all, the bets on such a betting opportunity are void.
3.4.12.1 If the first set isnt completed, all bets are void (odds 1,00)
3.4.12.2 If the first set is completed, all bet types are settled if the result is already known. Bets placed on “match odds“ bet type on the player who has retired are considered lost.
3.4.13. A complaint directed against any obvious inaccuracy in the published outcome shall be acknowledged. In such a case payouts according to the right result will be initiated as soon as the result will be corrected.
3.4.14. After the official result was announced and a protest settled, no other corrections of outcomes (proved doping, etc.) will be taken into account.
3.4.15. If a race event is interrupted or shortened (e.g. Formula 1), the achieved outcome and the overall placings as they were determined by the authorized body (except for predefined playing time events) shall be applied.
3.4.16. If a race event is interrupted or shortened (e.g. Formula 1), the achieved outcome and the overall placings as they were determined by the authorized body (except for predefined playing time events) shall be applied.
3.4.17. If more than one race is taking part in one place in a short time period, the subject-matter of the bets shall always be the first realized race.
3.4.18. If a minor error has occurred while entering betting opportunities into the application such as wrong name of a competitor, team or competition, all bets remain valid if this mistake doesn´t mislead the client with the nature of the bet.
3.4.19. In case of LIVE bets, the official result is the one published by the company. Bets, which will not be able to settle will be considered invalid and therefore will be void and refunded according to the terms and conditions.
3.4.20. In case there is an obvious odds error (odds displayed are different by more than 0,8 to the market average), bet is evaluated in the odds of 1.
3.5. Claim of winnings
3.5.1. Clients are eligible for the winnings if all conditions below are met:
3.5.1.1. The outcome of the bet was correctly determined.
3.5.1.2. In a case of AKO bets, all bets are correct.
3.5.1.3. The Terms and Conditions have not been violated in any way.
3.5.2. In a case that the official sources publish a submission of a protest before the original result is published by the company, all payouts will commence after the competent authority make a final decision about the result. This rule does not apply for events with predefined playing time (e.g. Football)
3.5.3. The total winnings will be reduced on all bet types on placement of a team or individual if two or more end on the same place. The total win of the bet shall be divided by the number of the teams/individuals ending on the same position.
3.6. Payouts
3.6.1. Payouts will be credited to the clients account immediately after the official results of all bets contained on the ticket will be published by the company as follows: 1 UGX – 300.000 UGX (Immediately), 300.001 UGX – 3.000.000 UGX (in 24 hrs), 3.000.001 UGX – 50.000.000 UGX (in 48 hours), 50.000.001 UGX – 300.000.000 UGX (in 1 week). Maximum possible win per ticket is 300.000.000 UGX.
3.6.2. In case there is not such an amount available, a time period of 30 days is set by the company to proceed with the payment. The time period startes when the last selection on the ticket is settled. The winnigs are payed out by the service workers in cash. The time limit for a complaint against the amount of the winning is 30 days after the commencement of the payout. In this period the company is obliged to proceed with the payout. After this period all claims for the winning are expired. In a case of a protest the payout will be suspended until a final decision is taken.The bet stored in the database in the central server of the company that has been evaluated as correct is decisive for the assessment of the entitlement to the winnings.
3.6.3. In a case that a payout is wrongfully credited to the client account (e.g. due to an incorrect result) the company reserve the right to deduct this payout from the account without the client permission. If this leads to an overdraft on the client´s account, the client is obliged to deposit additional money so it would be credit on his account.
3.7. Refund of bets
3.7.1. Bets shall be refunded and considered invalid and void in the following cases:
3.7.1.1. If a match with predefined playing time, or other predefined criterion (number of sets, etc.) is not played or is cancelled before the regular end due to unpredictable circumstances such as mist, electricity failure, audience behavior, etc. In this case also other bet types concerning the event will be void. Bets were the outcome of the bet is unambiguous at the time of the suspension will be settled (e.g. half time result, team to score a goal, number of goals, etc.)
3.7.1.2. In a case that the home team is wrongly identified (e.g. in a football game). In this case all bets will be void regardless to the outcome. This rule does not apply when event is taking place on a neutral ground. Also when an event is taking part “behind closed doors“ with no audience. A change in the venue, where a competition is held shall have no effect on the bets.
3.7.1.3. When a betting opportunity is entered wrongly by the company or when the entering has lost its meaning due to “force majeure“(a change in the rules of the competition, etc.), it shall be considered to be void and the bet shall be refunded.
3.7.1.4. The event is not played within 24 hours after the original start. In this case the company applies the section 3.4.5., therefore all bets are void.
3.7.1.5. Bets are refunded on the “better placing bet type if both of the competitors will not classify or will end in the same place, and odds on the draw were not set.
3.7.1.6. If the bet is placed after the official start of the game. This rule does not apply for LIVE bets.
3.7.1.7. If the company set wrongly the odds, handicap, goal line, etc.
3.7.2. AKO bets bets are considered invalid when all bet selections are invalid. In other cases AKO bets remain valid and all invalid selections will be eliminated from the bet and the winning (if any) shall be calculated without the odds of these betting opportunities that will be void (odds of 1,00).
3.7.3. A bet was by mistake of the company placed on an event where the outcome was know in advance or was influenced by the organizer of the sports event, the client, or other persons.

4. CLAIMS AND COMPLAINTS

4.1. Clients have the right for a claim or complaint and the company is obliged to investigate those complaints and within a month notify the client with the result of the investigation. Complaints regarding misunderstanding the subject of the bets or incorrect identification (identical names, shortcuts, etc.) will not be considered. In any other cases that are not covered by these Terms and Conditions, the company reserves the right of the final decision that clients must comply with. For claims and complaints is dedicated following email address: info@championbet.ug

5. FINAL PROVISIONS

5.1. Clients are required to follow these Terms and Conditions as well as any other generally binding regulations applicable to the participation in the internet sportsbetting. If placing bets is not available due to extraordinary events, the company is not liable for any damages that clients might claim.

ONLINE BETTING RULES

INTRODUCTION

1.1 Initial provisions

1.1.1.The company Championbet (hereinafter referred to as “the company“) operates the sports betting website www.championbet.ug (hereinafter referred to as “internet sportsbetting“).
1.1.2. This Terms and Conditions for operating the internet sportsbetting is binding for any legal relationship between the client and the company. The ignorance of the Terms and Conditions doesn´t make the bet invalid.
1.2. Definition of terms
1.2.1. Client – means an individual person participating in the internet sportsbetting, who has registered in the system of the company and reached the age of 25.
1.2.2. Internet sportsbetting – for the purposes of these terms and conditions the bets mean the internet sportsbetting that a client participates in upon having paid the stake via the internet. The bets are placed via a public server enabling remote access for an unlimited circle of persons in the internet network. The internet sportsbetting is a type of game, where winnings are subject to guessing right sports-related outcomes or placings in sports competitions and races, or guessing right outcomes of other published events or facts of public interest. Winnings or losses are decided by chance or previously unknown circumstances or events, sports-related or other events of public interest unless being in contrary to ethical principles. The payout is directly proportional to the winning odds in which the bet was accepted and the stake. Bets will only be accepted for those betting opportunities which the company has published odds for. The odds of any published betting opportunities shall correspond to the odds valid at the moment when the bet is accepted; the company reserves the right to change the odds, which means that the odds published on the internet do not necessarily have to be the current odds. Stake – the sum of money that the client pays before the moment of bet placing.
1.2.3. Stake – the sum of money that the client pays before the moment of bet placing.
1.2.4. Bet placing – the moment of the bet placing means the time, when the bet is registered to the database in the central server of the company. This is subject to the condition that the sum available on the client´s account at the moment of the bet placing is at least the same as the total stake of the bet.
1.2.5. Betting opportunity – means a certain fact with a previously unknown outcome that is potentially contained in a betting event. It is a sport related event or another event that has been selected by the company and has been published on the www.championbet.ug website. A betting opportunity contains selections (tips) that represent possible outcomes.
1.2.6. Bet selections (tips) – in case of a the betting opportunities symbols are used to identify betting selections (tips), for example:

1	HOME WIN
1X	HOME WIN OR DRAW
X	DRAW, DRAW MEANS NO TEAM WINS, RESULTS 0:0, 1:1, 2:2
2X	AWAY WIN OR DRAW
2	AWAY WIN
12	NO DRAW, ONE OF THE TEAMS WILL WIN AND THERE WILL BE NO DRAW
1-4	PLACING IN THE FIRST FOUR
2:1	EXACT MATCH RESULT (E.G. 2:1)
V	VICTORYS

1.2.7. Types of betting opportunities – the company can publish odds of betting opportunities on victory, placing and advancing of an individual or a team in one-off sports competition or of a long term character sport competitions or facts directly related to the outcome or the process of sports, social and other events.
1.2.8. Odds – means an expression of the probability that the bet selection (tip) will be successful. The odds are valid at the time of bet placing and are binding for both parties, regardless of its later changes. Except when rule 3.7 applies.
1.2.9. Payout – represents the real money winnings, that the client will obtain in a case that all betting opportunities selected (tiped) by the client are successful and that the client determines correctly all official results. Payouts may be reduced according to the respective provisions of these terms and conditions.
1.2.10. Official results – means a result of a betting opportunity published by the company that was obtained from official sources.
1.2.11. Settlement – is a reflection of the official results in the bets with the aim to determine winning bets.
1.2.12. Ticket – is an electronic record of a placed bet stored in the database of the company in the central server. Due to the limited number of characters on one line of the ticket that is reserved for the display of a betting opportunity, team names, competitor names, etc. are shortened. Following data are displayed on the ticket: specification of the betting opportunity, stake, odds, selections (tips), and the date and time of placing the bet with the accuracy of one second.
1.2.13. Account – means the client´s account, that was created by the company upon registration and where all financial operations are recorded (mainly deposits, withdrawals, bet statements).
1.2.14. Application – is a computer application on the company website, through which client´s bets are placed.
1.2.15. Supportive betting opportunities – equal betting opportunities or betting opportunities that mutually support each other in a direct or indirect way, for example:
1.2.15.1. Bets on the placing of a racer (team) together with a bet on the victory of the same racer (team) in an individual match of the same competition.
1.2.15.2. The placing of the same racer (team) in various positions (“V“,“1-2“.1-3“,etc.) within one sports discipline race.
1.2.15.3. Bets on the outcome of the completed game together with a bet on advancing in the tournament of the same team.
1.2.16. The application will notify the client about any supportive bets and will not allow them to be placed. If by mistake such bets will be placed, only the highest odds of the supportive opportunities will be taken into account for the purposes of the payout and the other odds of the supportive opportunities will be void (odds 1,00).
1.2.17. LIVE Bet – on some predefined betting opportunities the company can decide to accept bets during the match or race. Odds on this opportunities are continuously modified and are valid always at the time of the bet placing.
1.2.18. Terms and Conditions – means these terms and conditions for operating the internet sportsbetting.
1.2.19. Betting office/branch – means a permanent establishment of the company, used for registration of the clients, deposits into accounts, and possible money withdrawals from the account.
1.2.20. Currency – The only accepted currency for betting is Uganadan Shilling „UGX“.
1.3. Terms of participation in the bets.
1.3.1. Only persons older than 25 years are allowed to participate in the internet sportsbetting and to place bets. The client confirms that he is familiar with the terms and conditions, that he agrees with his personal data processing, and will not enable third party persons to access the internet sporstbetting.
1.3.2.In a case that the company will detect the violation of the rule above (1.3.1) of these terms and conditions, the company is authorized to suspend any payouts and withdrawals and to void any bets.
1.3.3.1 In a case that the company will detect that a player accounnt was created for purpose or is misused for money laundering the company reserves the right to immediately block this account. In this situation, all remaining financial account balance (or possible bonus funds) become the property of the company.
1.3.3.2 The company also reserves the right to instantly block player accounts with suspicious repeated deposits lacking the bets.
1.3.3.3 Player accounts with deposits misused for the purpose of unauthorized withdrawal (without justified winnings) will be blocked immediately.

2. TYPE OF BETS

2.1. TYPE OF BETS
2.1.1.AKO bet – is a bet that consists of one or more betting opportunities at the same time (each of these opportunities must be unique). The final odds in an AKO bet is the result of the multiplication of all selected (tipped) odds of all betting opportunities on the ticket. The final odds are always rounded to two decimal places. When the third decimal place shall be the number 5, the final odds are rounded up (e.g. 3,125 will be 3,13). The ticket is a winning ticket only when all betting opportunities are correctly predicted.
2.2. Type of betting opportunities
2.2.1.Betting opportunities with two possible outcomes (e.g. tennis, volleyball).
2.2.2.Betting opportunities with three possible outcomes (e.g. football, ice hockey).
2.2.3.Betting opportunities on a victory or placement of individuals or teams (e.g. Formula 1).
2.2.4.Other betting opportunities – it is possible to use, among others, the following types of betting opportunities on tickets: the bet on an exact outcome, the bet on placing, the bet on the course of a match, the bet on the first set, the bet on handicap, etc.
2.2.5.LIVE betting opportunities – means betting opportunities on a sports match for which it is possible to accept bets during its course. They are marked as “LIVE bets“ in the offer of the company. LIVE bets may not be cancelled after the bets are placed.

3. BETS AND ODDS

3.1. General rules
3.1.1.Odds are determined as values subject to change. The company reserves itself the right to change any odds after a bet was placed.
3.1.2.The odds are published on the website www.championbet.ug. When odds have been changed, those registered in the database of the central server are considered valid.
3.1.3.Stake – the minimum stake amount for an AKO bet is 1.000 UGX („Ugandan Shilling“). For individual type of bets, the company is allowed to determine a higher amount of the stake and shall publish information concerning this change. The maximum stake is limited to the maximum payout (see below), if the company will not restrict the maximum stake for certain type of bets differently.
3.1.4. Number of betting opportunities – a client can select any number of betting opportunities in an AKO bet.
3.1.5. Payout limits – the maximum payout is limited to 300.000.000 UGX for an AKO bet.
3.1.5.1. Winnings exceeding this limit will not be paid out and the client shall not be legally entitled to the payment of such a winning.
3.1.6. The company reserves itself the right to determine the beginning and the end of the accepting of bets with respect to the time when the announced betting opportunities are expected to begin. It is exclusively within the authority of the company to change the time when bets are stopped being accepted and the end of the accepting of bets is determined for no later than the beginning of the time when a betting opportunity takes place. This shall not apply for a LIVE bet.
3.2.Placing a bet
3.2.1.Bets are placed via internet after a user name and password have been filled out correctly. By clicking onto odds available in the sportsbook, the selection is added to the ticket. After entering the stake, the ticket can be either saved or placed. In some cases a bet can be subject to authorization. The client will be notified about it with a message. This bet can be either placed, rejected or the amount of the stake can be changed. When the stake is changed, clients can decide whether to place the bet or not with the changed stake. It is not possible to cancel any ticket after it has been placed.
3.2.2. Because of a revision, a financial and bet statement is provided to all clients in their accounts. A bet is placed only when it appears in this statement. In case of a dispute about the time of the bet placing, the data stored in the database in the central server are decisive.
3.2.3. For security and identification reasons every client has its own user name and password. Clients have to use their user name and password upon every login to the application. To ensure increased security, every client is allowed to change his password. It is the responsibility of the client to protect his password from a misuse of any unauthorized persons.
3.2.4. Number of bets placed by one client is not limited, but upon placing another bet the conditions of a bet might have changed (odds change, rejected bet, etc.).
3.3. Deposits and withdrawals from the account
3.3.1. Deposits to and withdrawals from the account can be done in the betting offices/branches of the company only.
3.3.2. One client is allowed to have only one account, currency of UGX.
3.3.3. Only UGX currency is accepted for deposits.
3.4. Official result and bet settlement
3.4.1. All official results will be published by the company in the application. In a case that a published official result is incorrect, the right of the client to claim the winning is not affected as long as the client correctly determined the result of the outcome.
3.4.2. In an event with a previously determined playing time (e.g. football), the official result is considered to be the one that was achieved on the playing ground, if these conditions are met: the match was properly played to the end within the whole playing time determined for if (from the 1st minute, without any extra time, penalty kicks, etc.) and it was properly ended.
3.4.3. In a case that an event is not completed, only bets were the outcome of the bet is unambiguous at the time of the suspension will be settled (e.g. half time result, team to score a goal, number of goals, etc.)
3.4.4. Own goals are not taken into account for settlement purposes in the “anytime goalscorer“ bet type.
3.4.5. Qualifications are considered to be a part of the main race. Therefor if a competitor (or a team) take part in the qualification, but doesn´t qualify for the main race, bets placed on the placement in the main race are considered lost.
3.4.6. Bets on tennis are not considered void if the event is taking place on a different surface that was assumed.
3.4.7. If a match ends in the standard playing time and thereafter is forfeited (due to disqualification, doping, etc.) or is replayed, the result achieved on the playing ground is applied. For the bet type “to qualify“ (e.g. cup games) the final verdict of the competent authority shall apply, but only if a protest is submitted (or other fact that can have a possible impact for this bet type) before the winnings are started to be paid out. Similar procedures are applied in events where the playing time is not predetermined. Any further score change will not be considered.
3.4.8. Changes of results due to forfeit, disqualification, doping, etc. are considered also in events with a long term character if those bets haven´t been paid out yet according to the original result.
3.4.9. In case a match or competition takes place after a period longer than 24 hours from the original published start, the company reserves itself the right to void placed bets on this match or competition. In a case that the event starts earlier than the original determined date, all bets placed before the actual start remain valid.
3.4.10. In case that for whatever reasons a baseball game is not being played at the day published on the offer, all bets are void. If two teams are playing two games in a row in one day, the subject-matter of the bet shall always be only the first one.
3.4.11. Retirement or disqualification of a listed (odds were published) competitor or a team (e.g. Formula 1) in an event makes the bet lost. If a competitor or team did not participate in a competition at all, the bets on such a betting opportunity are void.
3.4.12.1 If the first set isnt completed, all bets are void (odds 1,00).
3.4.12.2 If the first set is completed, all bet types are settled if the result is already known. Bets placed on “match odds“ bet type on the player who has retired are considered lost.
3.4.13. A complaint directed against any obvious inaccuracy in the published outcome shall be acknowledged. In such a case payouts according to the right result will be initiated as soon as the result will be corrected.
3.4.14. After the official result was announced and a protest settled, no other corrections of outcomes (proved doping, etc.) will be taken into account.
3.4.15. If a race event is interrupted or shortened (e.g. Formula 1), the achieved outcome and the overall placings as they were determined by the authorized body (except for predefined playing time events) shall be applied.
3.4.16. If a race event is interrupted or shortened (e.g. Formula 1), the achieved outcome and the overall placings as they were determined by the authorized body (except for predefined playing time events) shall be applied.
3.4.17. If more than one race is taking part in one place in a short time period, the subject-matter of the bets shall always be the first realized race.
3.4.18. If a minor error has occurred while entering betting opportunities into the application such as wrong name of a competitor, team or competition, all bets remain valid if this mistake doesn´t mislead the client with the nature of the bet.
3.4.19. In case of LIVE bets, the official result is the one published by the company. Bets, which will not be able to settle will be considered invalid and therefore will be void and refunded according to the terms and conditions.
3.4.20 LIVE betting follows the evaluation rule of the completed match for bets to stand. If the match is abandoned at any time then all bets will be void, except bets that were already decided at the time of abandonment.
3.4.21. In case there is an obvious odds error (odds displayed are different by more than 0,8 to the market average), bet is evaluated in the odds of 1.
3.4.22. If a technical error occurs and is misused to place a LIVE bet on betting opportunity where the outcome was known, our company reserves the right to cancel the bet.
3.5. Claim of winnings
3.5.1. Clients are eligible for the winnings if all conditions below are met:
3.5.1.1. The outcome of the bet was correctly determined.
3.5.1.2. In a case of AKO bets, all bets are correct.
3.5.1.3. The Terms and Conditions have not been violated in any way.
3.5.2. In a case that the official sources publish a submission of a protest before the original result is published by the company, all payouts will commence after the competent authority make a final decision about the result. This rule does not apply for events with predefined playing time (e.g. Football).
3.5.3. The total winnings will be reduced on all bet types on placement of a team or individual if two or more end on the same place. The total win of the bet shall be divided by the number of the teams/individuals ending on the same position.
3.6. Payouts
3.6.1. Payouts will be credited to the clients account immediately after the official results of all bets contained on the ticket will be published by the company as follows: 1 UGX – 300.000 UGX (Immediately) 300.001 UGX – 3.000.000 UGX (in 24 hrs) 3.000.001 UGX – 300.000.000 UGX (in 48 hours). Maximum possible win per ticket is 300.000.000 UGX.
3.6.2. In case there is not such an amount available, a time period of 30 days is set by the company to proceed with the payment. The time period starts when the last selection on the ticket is settled. The winnigs are payed out by the service workers in cash. The time limit for a complaint against the amount of the winning is 30 days after the commencement of the payout. In this period the company is obliged to proceed with the payout. After this period all claims for the winning are expired. In a case of a protest the payout will be suspended until a final decision is taken.The bet stored in the database in the central server of the company that has been evaluated as correct is decisive for the assessment of the entitlement to the winnings.
3.6.3. In a case that a payout is wrongfully credited to the client account (e.g. due to an incorrect result) the company reserve the right to deduct this payout from the account without the client permission. If this leads to an overdraft on the client´s account, the client is obliged to deposit additional money so it would be credit on his account.
3.7. Refund of bets
3.7.1. Bets shall be refunded and considered invalid and void in the following cases:
3.7.1.1. If a match with predefined playing time, or other predefined criterion (number of sets, etc.) is not played or is cancelled before the regular end due to unpredictable circumstances such as mist, electricity failure, audience behavior, etc. In this case also other bet types concerning the event will be void. Bets were the outcome of the bet is unambiguous at the time of the suspension will be settled (e.g. half time result, team to score a goal, number of goals, etc.).
3.7.1.2. In a case that the home team is wrongly identified (e.g. in a football game). In this case all bets will be void regardless to the outcome. This rule does not apply when event is taking place on a neutral ground. Also when an event is taking part “behind closed doors“ with no audience. A change in the venue, where a competition is held shall have no effect on the bets.
3.7.1.3. When a betting opportunity is entered wrongly by the company or when the entering has lost its meaning due to “force majeure“(a change in the rules of the competition, etc.), it shall be considered to be void and the bet shall be refunded.
3.7.1.4. The event is not played within 24 hours after the original start. In this case the company applies the section 3.4.5., therefore all bets are void.
3.7.1.5. Bets are refunded on the “better placing bet type if both of the competitors will not classify or will end in the same place, and odds on the draw were not set.
3.7.1.6. If the bet is placed after the official start of the game. This rule does not apply for LIVE bets.
3.7.1.7. If the company set wrongly the odds, handicap, goal line, etc.
3.7.1.8. AKO bets bets are considered invalid when all bet selections are invalid. In other cases AKO bets remain valid and all invalid selections will be eliminated from the bet and the winning (if any) shall be calculated without the odds of these betting opportunities that will be void (odds of 1,00).
3.7.1.9. A bet was by mistake of the company placed on an event where the outcome was know in advance or was influenced by the organizer of the sports event, the client, or other persons.

4. CLAIMS AND COMPLAINTS

4.1. Clients have the right for a claim or complaint and the company is obliged to investigate those complaints and within a month notify the client with the result of the investigation. Complaints regarding misunderstanding the subject of the bets or incorrect identification (identical names, shortcuts, etc.) will not be considered. In any other cases that are not covered by these Terms and Conditions, the company reserves the right of the final decision that clients must comply with. For claims and complaints is dedicated following email address: info@championbet.ugg

5. FINAL PROVISIONS

5.1. Clients are required to follow these Terms and Conditions as well as any other generally binding regulations applicable to the participation in the internet sportsbetting. If placing bets is not available due to extraordinary events, the company is not liable for any damages that clients might claim.
5.2. The Company Shall Reserve the Right to Close or Block any account that it suspects to have been used or being used by a Player in a manner the company deems inappropriate, fraudulent or in violation of the set rules and regulations of Parsha International Limited for placing or playing any game of chance.

CRASH GAMES RULES

1. INTRODUCTION OF THE GAME

The win multiplier starts at 1x and grows more and more as the Blue Plane takes off.
Your winnings are calculated at the multiplier at which you made a Cash Out, multiplied by your bet.
But remember, if you did not have time to Cash out before the Blue Plane flies away, your bet will be lost.
Before the start of each round, our provably fair random number generator generates the multiplier at which the BluePlane will fly away.
You can check the honesty of this generation by clicking on icon, opposite the result, in the History tab.

2. GAME FUNCTIONS

2.1. Bet & Cash Out
Select an amount and press the “Bet” button to make a bet.
You can make two bets simultaneously, by adding a second bet panel.
To add a second bet panel, press the plus icon, which is located on the top right corner of the first bet panel.
Press the “Cash Out” button to cash out your winnings. Your win is your bet multiplied by the Cash Out multiplier.
Your bet is lost, if you didn’t cash out before the plane flies away, so if your Cash Out is equal to the value of the multiplier at the moment the Blue Plane flies away, your bet is still lost.

Example: The value of your Cash Out is 1,57 and the value of the multiplier at the moment the Blue Plane flies away is 1,57 as well. In this case, your bet is a losing bet.
Only if the value of your Cash Out is 1,56 and the value of the multiplier at the moment the Blue Plane flies away is 1,57 or more, your bet is a winning bet.

2.2. Auto Play & Auto Cash Out
Auto Play is activated from the “Auto” tab in the Bet Panel, by checking the “Auto Bet” checkbox.
After activation, bets will be placed automatically, but for Cash Out, you should press the “Cash Out” button in each round.
If you want the bet to cash out automatically, then use the “Auto Cash Out” option.
Auto Cash Out is available from the “Auto” tab on the Bet panel.
After activation, your bet will be automatically cashed out when it reaches the multiplier entered.

Example: The value of your Auto Cash Out is 1,57 and the value of the multiplier at the moment the Blue Plane flies away is 1,57 as well. In this case, your bet is a losing bet.
Only if the value of your Auto Cash Out is 1,56 and the value of the multiplier at the moment the Blue Plane flies away is 1,57 or more, your bet is a winning bet.

2.3. Live Bets & Statistics
On the left side of the game interface (or under the Bet Panel on mobile), is located the Live Bets panel. Here you can see all bets that are being made in the current round.
In the “My Bets” panel you can see all of your bets and Cash Out information.
In the “Top” panel, game statistics are located. You can browse wins by amount, or Cash Out multiplier, and see the biggest round multipliers.

2.4. In-Game chat
On the right side of the game interface (or after pressing the Chat icon, on the top right corner of the mobile interface), the Chat Panel is located.
In Chat, you can communicate with other players. Also, information about huge wins is posted in the Chat automatically.

2.5. Free Bets
You can check the status of Free Bets, from the Game Menu > Free Bets in the game interface.
Free Bets are awarded by the operator, or by the Rain Feature.

2.6. Randomization
The multiplier for each round is generated by a “Provably Fair” algorithm and is completely transparent, and 100%
More information about “Provably Fair System” you can find in the game interface.
You can check and modify the Provably Fair setting from the Game menu > Provably Fair setting in the game interface.
You can check the fairness of each round by pressing icon, opposite the result in the “My Bets or inside “Top” tabs in the game interface.

2.7. Other
If the internet connection is interrupted when the bet is active, the game will auto cash out with the current multiplier, and the winnings amount will be added to your balance.
In the event of malfunction of the gaming hardware/software, all affected game bets and payouts are rendered void and all affected bets refunded.

SLOT MACHINES RULES

1. INTRODUCTION

This document outlines the standard Terms and Conditions (“Rules”) governing your entry and play at this gaming venue (“the Premises”). By entering the Premises or participating in any gaming activity, you agree to be bound by these Rules.

2. ADMISSION AND ELIGIBILITY

2.1. Age Requirement: You must be at least 25 years of age to enter the gaming area.
2.2. Identification: Management operates a “Challenge 25” policy. Valid government-issued photo ID is required upon request. Failure to provide ID will result in immediate ejection.
2.3. Right of Refusal: Management reserves the absolute right to refuse entry or participation to any person without providing an explanation.

3. CONDUCT OF PLAY

3.1. Independent Events: Every spin of a slot machine is an independent event determined by a certified Random Number Generator (RNG).
3.2. Machine Malfunctions: MALFUNCTION VOIDS ALL PAYS AND PLAY. In the event of a technical, software, or display error, all winnings and wagers are void. The venue’s liability is limited to the return of the initial stake.
3.3. No Reserved Machines: Reserving a machine while playing another is strictly prohibited.
3.4. Electronic Devices: Use of mobile phones, cameras, or recording equipment while gaming is strictly forbidden.

4. PAYOUTS AND WINNINGS

4.1. Verification: All winnings are subject to verification by management and, where required, regulatory authorities.
4.2. Payouts: Payouts will be credited to the clients account, or paid him physically, immediately after the verification by management (and, where required, regulatory authorities): 1 UGX – 300.000 UGX Immediately, 300.001 UGX – 3.000.000 UGX in 24 hrs, more than 3.000.001 UGX in 48 hours.
4.3. Debt Recovery: Management reserves the right to withhold winnings to recover any outstanding debts you owe the venue or its affiliates.

5. PROHIBITED BEHAVIOR

5.1. Cheating: Any attempt to use “bots,” software, or physical devices to alter the outcome of a game is illegal and will result in forfeiture of winnings and criminal prosecution.
5.2. Credit: The provision of credit or loans between customers for gaming purposes is strictly prohibited.
5.3. Intoxication: Customers considered drunk or behaving aggressively will be ejected to ensure a safe environment for all patrons.

6. RESPONSIBLE GAMBLING

6.1. Duty of Care: Our venues has a duty to monitor for signs of gambling harm. Staff may intervene and ask you to take a break if you display signs of distress or prolonged play.
6.2. Self-Exclusion: If you have entered into a self-exclusion agreement, you are prohibited from entering the gaming area. Any winnings found to be won by a self-excluded person will be forfeited.

Who we are

Parsha International Limited is a Ugandan betting company and this Notice explains what your personal data will be used for.

We are committed to protecting your personal data when you use our services through our website and mobile application and take the security of your information very seriously. We have strict security measures in place to protect your personal data which includes robust security procedures which are regularly tested and reviewed. If you have any concerns about the way in which we process or protect your personal data or would like to contact us about any aspect of this policy, please get in touch through the contact details at the bottom of this statement.

This privacy notice should be read in conjunction with our cookies notice, any notices or terms located within the stores and our site terms of use / terms and conditions.

The information we collect about you

We will collect personal data about you from the following sources:

When you register for an account with us
When you visit our website or our social media sites
Through surveys you complete
When you communicate with us (by email, mail, phone, in store or through chat or social media)
When we undertake analysis of your interaction with us
From our other group companies for internal reasons, primarily for business and operational purposes
From public sources of information such as public records or social media postings
From cookies and tracking devices on your devices where you have permitted their use
From third parties’ databases to comply with our legal and regulatory obligations
From online vendors and service providers such as financial and shared liquidity services, and from customer lists lawfully acquired from third-party vendors.

What We Use your Personal Data for

What we use your Personal Data for	Typical Personal Data	Further information	Legal basis
Provision of products or services	Your name, email address, telephone number or online identity or other contact information you provide to us. Your Date of Birth, Gender. Log in information. Game Transactional information and payment methods.	To meet our obligations arising from any agreements entered into between you and us and provide you with the information, products and services that you request from us, including information about changes to our website, services or our terms, conditions and policies.	Performance of contract. Legal obligations.
Customer Service matters	Name, online identity, Player ID. Contact Information. Account notes and communications, call recordings. Game Transactional information and payment methods. IP Address, MAC address, Device type, apps, location.	To provide you with customer services, answer your questions or address your complaints or concerns.	Performance of contract. Legitimate interests in player satisfaction, protecting our business and our customers in relation to responsible gambling.
Meeting our legal and regulatory obligations	Name, Online Identity, Player ID, Contact Information. Games played, bets, winnings and losses, deposits and withdrawals, payment methods. Online images of play and screenshots. IP Address, MAC address, Device type, apps, location.	To discharge our legal and regulatory obligations and duties which include (but are not limited to) Gambling Act and Responsible Gambling obligations, Anti-money Laundering, Anti-fraud & Anti-terrorism laws. This may include electronic methods of identifying you, such as through the use of cookies and images on online play.	Legal obligation. Protect the vital interests of data subjects and others. Performance of a task carried out in the public interest. Legitimate interests in protecting our business, staff and customers.
Identity Checks, Age Verification and Responsible Gambling	Name, Online Identity, Player ID, Contact Information, date of birth and gender. Log in details, websites and webpages visited. Game Transactional information and payment methods. IP Address, MAC address, Device type, apps, location. Historic communications and account notes, Call Recordings. Information on customer’s wellbeing. Affordability checks which may include obtaining data from other sources such as public domain information or credit history. Images and selfies.	To meet our Responsible Gambling obligations (such as recording self-excluders and where we believe a customer has a gambling problem). To check your or validate your identity, age and protect your information This may include electronic methods of identifying you, such as through the use of cookies.	Consent Performance of contract. Legal obligation. Protect the vital interests of data subjects and others. Performance of a task carried out in the public interest.
Undertake Surveys competitions and promotions	Name or online identity. Contact details, Home address, Email or phone number. Contact preferences. Responses to surveys, click through on marketing, preferred products, feedback you provide.	To invite you to take part in competitions, to provide us with feedback on your experiences, take up promotions or to keep you informed about products of services which may be of interest to you. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. You may opt out of receiving direct marketing communications at any time. Some of these interactions may be online or through social media.	Consent. Legitimate interests to understand our customer’s views and encourage greater interaction with our customers.
Lifestyle and demographic Insight and Profiling	Contact preferences. Responses to surveys, click through on marketing, preferred products, feedback you provide. Interests and habits.	To build a profile of you, your preferences and your habits to better understand your interests and how you play. We may use these profiles to contact you through social media to promote our business.	Legal obligation. Performance of a task carried out in the public interest. Legitimate interests.
Improve our services and ensure our systems are secure and up to date	Player ID. Log in details, websites and webpages visited. Games played. IP Address, MAC address, Device type, apps, location. How you use mobile applications and websites.	To ensure that content from the site is presented in the most effective manner for you and for your computer, maintain and improve our products and services, optimise business processes, ensure the integrity of our systems and manage our Information Technology estate, undertake quality assurance, support efficient management of our staff, analyse performance of webpages or promotions and provide content that is relevant to you.	Legitimate interests to ensure that our interaction with customers is appropriate, working and efficient.
Prevention and Detection of Crime, Prevention of loss Protection of staff and customers	Name, Online Identity, Player ID, Contact Information. Log in details, websites and webpages visited. Games played, bets, winnings and losses, credits and withdrawals, payment methods. Online images of play and screenshots. IP Address, MAC address, Device type, apps, location. Risk scores, profile classifications. Historic communications and account notes.	List of active software applications and active processes while using our website, including access to files and site-related program folders To prevent or detect crime, fraud, theft or loss to our business and our customers and prevent the use of unfair practices in our websites or potential breach of our General Terms and Conditions and of applicable law. To protect our staff and other individuals from harm or loss. This may include monitoring online activity, electronic methods of identifying you, such as through the use of cookies, your online transactions and payments. In certain circumstances, such as high depositing players and/ or politically exposed persons, we will carry out enhanced due diligence focused on source of funds and background checks. These due diligences could include additional documentation provided by players, based on a case-by-case basis, or information available in the public domain.	Performance of a task carried out in the public interest. Legitimate interests to protect our customers, business and workers.
Business sale, acquisition and rights	Name, Online Identity, Player ID, Contact Information. Log in details, websites and webpages visited.Games played, bets, winnings and losses, credits and withdrawals, payment methods. IP Address, MAC address, Device type, apps, location. Risk scores, profile classifications. Historic communications and account notes.	To exercise or defend legal claims or acquiring or selling a business.	Legitimate interests to protect and defend our business.

Who we share your data with

We may need to share personal information with other organisations to ensure that we meet our legal obligations or where we need support in meeting your needs or our contractual obligations. We may also share information with other organisations where we consider it to be in the public interest or in the legitimate interest of ourselves or these other parties. These other parties are typically:

business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
our affiliates and selected third parties, where you have expressly opted-out of receiving marketing from us / third parties, have been barred or self-excluded, in which case we may share suppression lists with our affiliates and selected third parties, to ensure you do not receive unsolicited marketing;
selected third parties so that they can contact you with details of the services that they provide, where you have expressly opted-in/consented to the disclosure of your personal data for these purposes;
Social Media platforms, where for example you chose to log onto your gaming account with us through your Social Media identity. Or when we communicate with you via your Social media account;
analytics and search engine providers that assist us in the improvement and optimization of our site and other selected third parties;
other 3rd party organisations who ask, encourage or collate feedback and any online views of your experiences with us to help us improve and optimize our services.
Banks, credit card companies, Sports Governing Bodies and relevant agencies who may share with third parties for the purpose of investigating and safeguarding against underage, fraudulent, criminal or suspicious activity or safer gambling and affordability checks (or other activities we are bound by law, regulation or guidance to investigate and safeguard against) or if we have reason to believe that you have undertaken such activity;
our regulators, law enforcement or fraud prevention agencies, as well as our legal advisers, courts, applicable independent adjudication services, Sports Governing Bodies and any other authorised bodies, including poker organisations for the purposes of investigating any actual or suspected criminal activity, maintaining standards of behaviour in sports, poker, gaming or other regulatory or legal matters.

Meeting our Responsible Gambling Obligations

We have an obligation to identify those at harm from gambling as early as we can and help them stop gambling by placing certain limits on accounts; this could include deposit limits, product limits, limiting the ability of an account to gamble certain products / times / periods. In order to meet these obligations, we analyse customer’s transactions and evaluate behaviour or financial status across our products and brands, which may lead us to make decisions on your account(s).
We are also constantly looking at innovative ways to help spot players who may be on a path to difficulties and identify them digitally. This means that we may use systems that identify customers (such as cookies on player’s devices or images sent by you) and internally we have developed systems to understand your play to better communicate any risks concerning your activity. We may also share or receive player data with other organisations who help evaluate risks or assess affordability by looking at how you may interact with other gambling operators or help individuals directly.

In all these cases, please be assured that we take our obligations very seriously, in helping customers gamble responsibly and in protecting your personal information. We will always ensure that we take the most appropriate measures and controls to protect your data.

How long we retain your personal data

Type of Data	Typical Retention Time	Information
Customer Call recordings	3 years	An extended retention may be applied on a case by case basis
Customer Data	A 5-year retention period which starts to run from the date your account is closed	We will only continue to hold personal data relating to your account as permitted under data protection legislation (i) where we are under a legal requirement under gambling or tax legislation to retain your data; and (ii) to exercise or defend our legal rights If you register under the self-exclusion scheme, whilst the self-exclusion itself may have a shorter duration, a record of this will be retained longer as part of your customer profile.

The above retention times may be extended for example where it is needed to meet a specific regulatory obligation, investigate a crime, handle a claim or resolve a complaint

Security

We take compliance with security regulations, standards, guidelines and privacy laws very seriously and promote security measures that will maintain the confidentiality, integrity and availability of personal data. We use reasonable organisational, technical and administrative measures to protect customer personal data from unauthorised access, alteration, disclosure or destruction of personal data that we hold.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access attempts.

We use cookies for various purposes including making your experience of our website better. For more information on our use of cookies, please see our Cookies Notice.

If you would like to exercise any of your data protection rights, such as the right of access to your information or data deletion, directly by yourself or by a third party on your behalf, please contact info@championbet.ug

If you have any questions about this Notice or would like further information about your rights, our Data Protection Officer can be contacted by emailing: info@championbet.ug

Questions and comments regarding this privacy notice are welcomed.

Changes to this Privacy Policy

Any changes to this privacy policy in the future will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this privacy policy.

This policy was last reviewed and updated: March 2023